Frequently Asked Questions

Archive 2023-2024

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Additional Resources

Find a Provider

Account Information

1095-B Forms

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 06/01/2023 - 09/15/2023

Spring/Summer - 11/01/2023 - 02/09/2024

Online Enrollment

Online Enrollment Guide

Students are automatically enrolled in the Student Health Insurance Plan at registration and the premium is added to the student's tuition fees. Students can add Dependents or Dental to your Student health insurance plan below during the Open Enrollment period.

UT Gap Coverage

Visiting Scholars

Continuation Coverage

Students with a Qualifying Life Event

Waiver

Waiver Periods

Fall - 05/01/2023 - 06/15/2023

The Fall 23-24 waiver deadline ended 06/15/2023. The online waiver system can no longer accept new waiver requests.

WAIVER CRITERIA:

  1. Any currently active, employee sponsored plan that is ACA compliant (See Healthcare.gov).
  2. Any currently active, personal plan that is ACA compliant i.e. approved and available through Healthcare.gov.
  3. Is underwritten by an insurance carrier that meets the requirement of 22 CFR 62.14(d)(1) or offered or underwritten by a federally qualified HMO or competitive Medical Plan as determined by the US Department of Health and Human Services.
  4. Coverage must be active from date of coverage start for coverage periods.

NOTE: The following plan(s) will NOT be acceptable for waiver approval:

  • Health Care Sharing plans
  • Financial Assistance plans
  • Reimbursement plans that require you to pay for treatment yourself and then apply for reimbursement are not accepted.

 

Enhanced Products

Optional Dental Coverage

Optional Vision Coverage

This service is not administered by Academic HealthPlans.

Parent Information

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 299-0274
24/7 Nurseline
1 (855) 267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 1 (888) 706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 Nurseline